Frequently Asked Questions

Everything you need to know about your numbuzin skincare journey.

Where does numbuzin US ship from and how long does it take?

All orders are processed and shipped from our US-based fulfillment centers. Standard shipping typically takes 3-7 business days depending on your location.

Are numbuzin products suitable for sensitive skin?

Yes, our products are formulated with various skin concerns in mind. We recommend checking the specific number of the product line to find the best match for your skin type, and always performing a patch test first.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your products cruelty-free?

numbuzin is committed to ethical beauty standards. We do not test our finished products on animals.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.